Antoniy Georgiev
Sofia,Bulgaria
Summary
- Detail-oriented with financial data and careful to follow accounting best practices and regulatory requirements. Helps drive financial improvements with reliable, accurate and compliant records for forecasting and business planning.
- Ambitious student with frequent commendations for superior communication and analytical skills. Uses clear and concise diction to explain complex issues and clarify policies.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
KYC specialist
Sumsub LTD
Sofia, Sofia-Capital
05.2022 - Current
- Performed due diligence on customer documentation and information.
- Identified, defined and implemented improved process efficiencies.
- Researched, analysed and evaluated clients' accounts
- Conducting research and obtaining information from publicly available resources, screening entities for adverse news, sanctions or politically exposed persons
- AML, Fraud and Terrorism checks on a daily basis
- Conducted end-to-end review of KYC records.
Assistant
Notary office Vilma Vasileva
Sofia, Bulgaria
10.2021 - 04.2022
- Аdministrative support, purchasе and deposits, clerical, secretarial records processing, data entry, program assistant duties
- Independent work with little supervision while performing assigned tasks
- Fielded requests from information from outside parties and wrote professional correspondence in response.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
Customer Experience Associate
Foris Europe EOOD - Crypto.com
Sofia, Bulgaria
04.2021 - 10.2021
- Handled phone, email and chat enquiries with consistent customer service across multiple channels.
- Offered current, accurate advice on optional solutions for concerns.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Customer Care Expert
Trading 212
Sofia, Bulgaria
02.2021 - 03.2021
- Provided testing and systems administration support as required by multi-disciplinary teams.
- Anticipated and prevented issues with technical infrastructure to minimise downtime.
Credit Controller
Experian LTD
Sofia, Bulgaria
09.2019 - 02.2021
- Used to work on systems like Oracle, Outlook , Excel, Macros, Salesforce, OLCs and etc.
- Conducted credit checks and monitored credit alerts.
- Conveyed terms and conditions to applicants to inform about loan rates, repayment requirements and potential actions in case of default.
- Evaluated client credit check outcomes to provide complete financial advice.
- Informed customers of potential legal action and required remediation to avoid escalation.
Education
Master's degree - Law
NBU
Sofia, Bulgaria 09.2021 -
Bachelor's degree - Political Science
UNWE
Sofia, Bulgaria 09.2019 - 06.2021
Secondary school - Criminal Justice and Law
Nevada Virtual Academy
Las Vegas, Nevada 01.2017 - 10.2019
Secondary school - Foreign languages
Profiled Language School 203
11.2018 - 05.2019
Skills
- Time management
- Communication skills
- Problem-solving
- Research skills
- Critical thinking
- Attention to detail
- Teamwork
- Financial Conduct Authority (FCA) regulatory requirements
- Credit analysis
- Risk evaluations
- Google Workspace
- Customer-focused
Languages
Bulgarian
Native
English
Fluent
French
Elementary
Certification
- Python high-level programming language
Custom
Communication tools : Slack, Zoom, Skype , Teams, WebEx.
Technical administrative assistant skills: Microsoft Office, Microsoft Word, Microsoft Excel Specific systems: Pivot Table, Salesforce, Oracle, i2c, Intercom etc.
Able to resolve minor software and hardware problems.
Well versed in using : Outlook, Gmail , Yahoo ,.etc. Skills: Oracle, Outlook , Excel, Macros, Salesforce and more.
Personal Information
- Citizenship: Bulgaria
- Date of birth: 01/14/00
- Gender: Male
Timeline
KYC specialist
Sumsub LTD
05.2022 - Current
Assistant
Notary office Vilma Vasileva
10.2021 - 04.2022
Master's degree - Law
NBU
09.2021 -
Customer Experience Associate
Foris Europe EOOD - Crypto.com
04.2021 - 10.2021
Customer Care Expert
Trading 212
02.2021 - 03.2021
Bachelor's degree - Political Science
UNWE
09.2019 - 06.2021
Credit Controller
Experian LTD
09.2019 - 02.2021
Secondary school - Foreign languages
Profiled Language School 203
11.2018 - 05.2019
Secondary school - Criminal Justice and Law
Nevada Virtual Academy
01.2017 - 10.2019
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