Antonio Tsankov

• Led a team of 9 employees while managing daily operations, including administration, payroll, inventory, and compliance.

• Developed and executed strategic plans, driving growth through market analysis and goal setting.
• Ensured service quality, optimized resource management, and maintained regulatory adherence.
• Recruited, trained, and retained employees, fostering professional development.
• Built strong client relationships, resolved issues, and ensured satisfaction.
• Promoted services through targeted marketing and sales strategies.
• Monitored financial performance, prepared budgets, and ensured stability.

• Directed the scheduling and coordination of cleaning crews, ensuring timely and efficient service delivery.
• Delivered exceptional customer support, resolving issues and building strong client relationships.
• Supervised teams remotely, fostering collaboration and meeting performance standards.
• Analyzed market trends and customer feedback to refine offerings and drive growth.
• Communicated effectively with clients and teams to enhance processes and service delivery.

• Company Overview: Company size: 50 - 100
• Managed a team of over 20 people, ensuring smooth operations and strong performance.
• Directed commercial activities, driving consistent growth and profitability.
• Improved customer satisfaction by identifying and resolving operational inefficiencies.
• Led initiatives to advance the company's mission and expand the client base through targeted campaigns.
• Motivated employees, fostered teamwork, and led recruitment and onboarding efforts.
• Company size: 50 - 100