Anton Petkov

During my time in this role, I settled sportsbook markets, specials, and promotional products for multiple international operators while ensuring strict compliance with betting rules and settlement procedures across diverse sports and markets. Collaborated with Trading, BI, and IT teams to resolve complex operational and technical issues, investigated data feed irregularities, escalated system defects, and supported process improvements. Handled re-settlements, managed settlement disputes, and resolved operator-facing technical queries to support daily betting operations across regulated markets, including USA, UK, Belgium, Spain, Malta, Portugal, Mexico, Colombia, and Brazil.

• Prepared and submitted ZKO declarations for cross-border freight operations in Austria and Germany
• Ensured compliance with EU mobility and labor regulations for international transport companies
• Collected and processed operational data from Bulgarian freight companies
• Coordinated documentation for cross-border transport registration and legal requirements
• Worked with regulatory systems and government platforms for submission of compliance data

During my time in this role, I provided customer service via email and chat. I assisted users with account issues, resolved technical questions, and handled game-related inquiries to ensure a smooth player experience.