ANJANA JAMES
Dianabad
Summary
Seeking a role in a competitive environment, with the goal of joining an organization where I can effectively apply my skills and knowledge to contribute significantly to the employer's success while fostering personal and professional growth.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Tyrion Management Ltd
10.2022 - 01.2023
- Marketing and Sales over the phone with clients around the world.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Onboarding Coordinator
Enlist Resources Co. W.L.L
01.2018 - 03.2019
- Providing administrative support to all pre-boarding and onboarding activities
- Communication and outreach to new hires.
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
- Established strong relationships with hiring managers to ensure seamless transitions for new employees from recruitment to onboarding stages.
Education
Bachelor - Human Resources Management
ICM London Institute
Bahrain 04.2001 -
High School - Science With Data Entry Operation
The National Institute of Open Schooling
India 04.2001 -
Skills
MS Office
Web and Social
Troubleshooting
Customer Relationship Management
Call Control
Data Entry
Personal Information
- Gender: FEMALE
- Nationality: INDIAN
- DOB: 27 MAY 1997
Languages
ENGLISH
Proficient
C2
BULGARIAN
Beginner
A1
HINDI
Elementary
A2
Malayalam
Advanced
C1
Timeline
Call Center Representative
Tyrion Management Ltd
10.2022 - 01.2023
Onboarding Coordinator
Enlist Resources Co. W.L.L
01.2018 - 03.2019
Bachelor - Human Resources Management
ICM London Institute
04.2001 -
High School - Science With Data Entry Operation
The National Institute of Open Schooling
04.2001 -
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