Angel Denev
Manager Cloud Enablement Team
Summary
Experienced IT professional with continuous learning mindset, inspired from technology and innovation and most of all dedicated to team collaboration and value .
I am proud with my accomplishments to quickly become proficient in new skills such as Kanban, DevOps, Azure cloud infrastructure and Design. With motivation and good collaboration the team expanded from 2 to 15 members. Along with this the entire organization mindset changed and the platform excelled in a business critical data center.
Overview
14
14
years of professional experience
Work History
Manager Cloud Enablement Team
Kpmg It Service Ood
06.2025 - Current
- Grow the team from 3 to 15 engineers, service managers and project managers
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Held regular 1:1 meetings, performance review meetings and monthly exceptional performance nominations
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Azure Cloud Product Owner and Delivery Lead
Kpmg Its Ood
06.2021 - 05.2025
- Managed Azure public cloud platform roadmap, lead optimization initiatives to support business outcomes
- Responsible for the cost analysis and the cost recovery model
- Create and maintain all platform documentation, website, faq, processes
- Consulting and advertising the platform to facilitate cloud adoption
- Utilizing MS Azure well architecture framework to suggest platform improvements
- Collaborate closely with Cloud Architects, engineers and the business to create Templates and Questionnaires for structured cloud migration aproach
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Kanban methodologies with Azure DevOps to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Work as Delivery Lead and Project manager for application migration projects.
- Analyzed customer feedback to identify areas for improvement.
- Managed stakeholder expectations through regular updates and strategic communication, building strong relationships.
Account Delivery Manager
DXC Technology
01.2018 - 05.2021
- Collaborated with sales teams to identify new business opportunities within existing accounts, leading to revenue expansion.
- Championed innovative solutions that addressed unique client challenges, leading to increased customer loyalty and retention rates
- Developing strong relationshipsl Delivery teams.
- Conduct regular meeting with the - Customer (on and off-site) for better alignment
- Escalation point and trusty partner for any topic coming either as concern or as proposal
- Negotiation of internal and 3rd party contracts
- Consulting Pre-sales for cross-functional topics.
- Develop and drive strategies and processes for innovation and stabilization
- Performing Service Delivery reviews
Driving continuous service improvements.
Service Level Manager
HPE
05.2011 - 02.2018
- Collaborated with cross-functional teams to identify areas for process improvement.
- Identified areas of improvement through comprehensive data analysis, leading to better decision-making and improved service levels.
- Conducted regular reviews of vendor contracts and SLAs to ensure optimal value for the organization.
- Collaborated with senior management to develop key performance indicators for measuring service level success.
- Developed strong relationships with cross-functional teams to ensure service level agreements were met consistently.
- Managed complex escalations effectively, reducing the impact on overall service level performance.
- Created reports, presentations and other materials for executive staff.
- Promoted a culture of accountability within the team by setting clear expectations regarding roles, responsibilities, and performance metrics.
Education
Microsoft Certified: Security, Compliance, And Ide
Microsoft
10-2022
ITIL
ITCE
06-2021
MBA - International Economics
International Academy of Economics D.A. Tsenov
Svishtov09-1993
Skills
Product strategy development
Service management
Customer relationship management
Team leadership
Operations management
Strategic planning
Product management
Coaching and mentoring
Change management
Customer relationship management
Project management
Kanban
DevOps
Azure cloud
Timeline
Manager Cloud Enablement Team
Kpmg It Service Ood
06.2025 - Current
Azure Cloud Product Owner and Delivery Lead
Kpmg Its Ood
06.2021 - 05.2025
Account Delivery Manager
DXC Technology
01.2018 - 05.2021
Service Level Manager
HPE
05.2011 - 02.2018
Microsoft Certified: Security, Compliance, And Ide
Microsoft
ITIL
ITCE
MBA - International Economics
International Academy of Economics D.A. Tsenov
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