Alpay Hasan
Operator (Call-Centre)
Targovishte
Summary
Proven in the field, I excelled at Alural Lummen by mastering heavy equipment operation (hard skill) and fostering team collaboration (soft skill). My knack for problem-solving and quality control significantly reduced job site accidents, underscoring my commitment to excellence and safety. After that, I decided to try working from home so I can have more time to improve my computer skills and my communication between customers. My fast working etiquette and attention to detail led to happy clients. Achievements include meeting stringent deadlines and enhancing productivity at Yource BG through effective teamwork. Eventually I decided to go to Belgium and work for OSD Rebuild and improve my team-working skills.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Construction Worker
OSD Rebuild
Belgium, Bredene
06.2024 - 12.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Oxxio - Operator Agent
Yource BG
Bulgaria, Sofia
02.2023 - 05.2024
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Provided on-the-job training to newly hired workers and team members.
- Consistently met or exceeded performance targets while maintaining strict adherence to work protocol.
- Managed 30+ incoming calls, emails and faxes per day from customers
Laborer Operator
Alural Lummen
Belgium, Limburg
07.2022 - 08.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Education
High School Diploma -
Purvo SU Sveti Sedmochislenitsi
Bulgaria, Targovishte 09.2010 - 06.2022
Skills
Team-oriented and dependable
Hobbies
I personally have great interest in always trying something new and improving my self as an individual. My hobbies range from reading books, to sports such as calisthenics, biking and skating. By far my most favorite activity is travelling and meeting new people and cultures.
Languages
English
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
Bulgarian
Bilingual or Proficient (C2)
Turkish
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork from home optionPaid time offPaid sick leaveHealthcare benefitsTimeline
Construction Worker
OSD Rebuild
06.2024 - 12.2024
Oxxio - Operator Agent
Yource BG
02.2023 - 05.2024
Laborer Operator
Alural Lummen
07.2022 - 08.2022
High School Diploma -
Purvo SU Sveti Sedmochislenitsi
09.2010 - 06.2022
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