Ali Ozgur Gur
Sofia
Overview
9
9
years of professional experience
Work History
Game Presenter
Evolution
Sofia
03.2025 - Current
- Be the on-camera host for live-streamed casino games
- Engage with players in real-time, maintaining a professional and energetic demeanor
- Follow strict game rules while ensuring a fun and immersive experience.
- Help train and support new presenters
- Participate in comprehensive onboarding training for game rules, camera presence, and customer interaction.
- Provide feedback to improve game presentation quality
Customer Support Specialist
Turkcell
Edirne
01.2022 - 01.2023
- Learning and understanding company insurance products
- Answering calls and responding to customer inquiries
- Providing customers with detailed information about policies and insurance products
- Advising potential clients on available products
- Forwarding customers to sales agents when a policy needs to be initiated or upgraded
- Managing the customer complaint database
Archaeologist
Edirne Governorship Environmental Protection Foundation
Edirne
01.2020 - 01.2022
- Displaying artifacts and identifying items from the excavation, analyzing and dating them
- Performing archival research, testing, and evaluation
- Preparing regular reports
- Identify and study historical sites
- Developing and maintaining a cultural resource information base for the field
- Performing archival research, testing, and evaluation
- Consulting with the project team about laws and regulations concerning cultural resource issues
- Managing staff during both the excavation work and the recording and analysis of artifacts
Co-founder & manager of a internet café
NetPoint Cafe
Edirne
01.2018 - 01.2020
- Supervising the activities of other workers in the cyber café
- Keeping a proper record of all the daily activities in the cyber cafe for proper documentation and accountability
Cashier
Migros Trade Company
Aydin
01.2016 - 01.2017
- Company Overview: Retail Sector
- Managing transactions with customers using cash registers
- Registering sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolving customer issues and answers questions
- Contributing to team effort by accomplishing related results as needed
- Retail Sector
Education
BSc - Archeology
Aydın- Adnan Menderes Unıversity
Aydın, Turkey01.2017
High School Diploma -
High School- Keşan Anatolian High school
Kesan, Turkey01.2011
Skills
- Excellent communication and interpersonal skills
- Analytical thinking skills
- Computer proficiency
- Teamwork and collaboration
Languages
- Turkish, Native or Bilingual Proficiency
- English, Professional Working Proficiency
Hobbies and Interests
- Volunteer Work/Community Involvement
- History/Archeology
- Social Media
- Gaming/Gaming Industry
- Photography
Timeline
Game Presenter
Evolution
03.2025 - Current
Customer Support Specialist
Turkcell
01.2022 - 01.2023
Archaeologist
Edirne Governorship Environmental Protection Foundation
01.2020 - 01.2022
Co-founder & manager of a internet café
NetPoint Cafe
01.2018 - 01.2020
Cashier
Migros Trade Company
01.2016 - 01.2017
BSc - Archeology
Aydın- Adnan Menderes Unıversity
High School Diploma -
High School- Keşan Anatolian High school