Alexandar Alekov
Koynare,Cherven Bryag
Summary
Highly skilled professional with extensive expertise in driving proficiency, vehicle load calculation, and efficient planning. Demonstrates exceptional work ethics adherence, physical fitness for delivery, and discipline maintenance. Resilient in weather conditions and proficient in handling fragile items, ensuring punctuality and reliability. Adept at warehouse operations knowledge, customer query resolution, GPS device operation, and maintaining a professional attitude. Committed to safety awareness and equipment maintenance while excelling in customer service excellence.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Package delivery driver
G.L.S
Benavente,Zamora, Spain
03.2022 - 11.2024
- Ensured safe handling of parcels to prevent damage.
- Delivered packages promptly, achieving high customer satisfaction scores.
- Followed company protocols pertaining to undeliverable packages, return receipts and signatures.
- Developed excellent time management skills with rigorous scheduling demands.
- Established good relationships with customers through friendly, approachable demeanour during package handover.
- Assisted with loading and unloading of goods for efficient operations.
Hotel waiter
Juan Manuel Hotel
Camarzana de Tera,Zamora, Spain
01.2020 - 03.2022
- Assisted in menu planning, resulting in improved guest satisfaction.
- Collaborated with kitchen staff for timely serving of meals.
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Attended regular training sessions for professional development and skill improvement.
- Handled customer complaints professionally for resolution and satisfaction.
- Ensured cleanliness of dining area to maintain a comfortable environment.
- Handled cash transactions accurately at end of meals ensuring no discrepancies occurred.
Security guard
Electra Metropolis Hotel
Athens, Greece
04.2018 - 01.2020
- Provided excellent customer service, assisting visitors with directions or inquiries.
- Reported any suspicious behaviour promptly to the management team.
- Inspected fire alarm systems regularly, confirming their proper functioning.
- Monitored CCTV systems for potential security breaches.
- Identified potential threats by conducting thorough risk assessments.
- Responded to emergencies with swift action, prioritising safety of personnel.
- Ensured premises safety through regular patrols and surveillance.
- Controlled crowds during peak hours with effective communication techniques.
Education
GCSEs - Car Mechanic
High School of Palaio Faliro
Athens,Greece 09.2016 - 06.2019
Skills
- Driving proficiency
- Vehicle load calculation
- Work ethics adherence
- Physical fitness for delivery
- Discipline maintenance
- Resilient in weather conditions
- Efficient planning
- Paperwork completion
- Vehicle maintenance knowledge
- Handling fragile items
- Stress handling
- Punctuality and reliability
- Patience and tolerance
- Warehouse operations knowledge
- Customer query resolution
- GPS device operation
- Professional attitude
- Safety awareness
- Equipment Maintenance
- Customer service excellence
Languages
English
Intermediate
Bulgarian
Fluent
Greek
Proficient (C2)
Spanish
Fluent
Timeline
Package delivery driver
G.L.S
03.2022 - 11.2024
Hotel waiter
Juan Manuel Hotel
01.2020 - 03.2022
Security guard
Electra Metropolis Hotel
04.2018 - 01.2020
GCSEs - Car Mechanic
High School of Palaio Faliro
09.2016 - 06.2019
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