Aleksandar Mitov
Senior Manager At UniCredit Bulbank
Sofia
Summary
Forward-thinking Senior Manager adept at managing teams of 50 employees with 2 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
32
32
years of professional experience
10
10
years of post-secondary education
Work History
Senior Manager, Digital Solutions
UniCredit Bulbank
Sofia
04.2022 - Current
- Responsible for vast part of applications used by bank in terms of Run and Change. The team is 50+ people and is working in main areas like core banking platform, business applications, digital channels and support of these applications.
- Managed development and implementation of all activities related to corporate, regulatory and group projects.
- Responsible for improving quality and support of applications and services.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
Senior Manager, Customer Solutions
Unicredit Bulbank
Sofia
02.2020 - 04.2022
- Leads and manages team that is involving in projects related with development of bank applications, services, and products in compliance with corporate policies and standards for IT security and quality.
- The team provides 3rd level support and workability accordingly to SLA. The functional areas covering by team are Cards (issuing, acquiring, back office ), e-Channels (web, mobile banking), Treasury, Corporate, Payments (SWIFT, BISERA, RINGS etc.), Compliance, RISK, HR systems.
- Vendor management.
Senior Manager, Bank Information Systems
Unicredit Bulbank
Sofia
11.2018 - 01.2020
- Replaces due to long-term absence.
- Managing team that is involving in projects related with development of bank applications, services, and products in compliance with corporate policies and standards for IT security and quality.
- The team provides 3rd level support and workability accordingly to SLA.
- The functional areas covering by team are Core Banking System (Flex Cube 12), Cards (issuing, acquiring, back office ), e-Channels (web, mobile banking), Treasury, Corporate, Payments (SWIFT, BISERA, RINGS etc.), Compliance, RISK, HR systems. Vendor management.
Manager, Channels and Cards Systems
Unicredit Bulbank
Sofia
12.2008 - 11.2018
- Leads a team that is responsible for implementation of new banking applications, products and services in area of electronic channels (Mobile banking, web Banking, Electronic Banking, Utility etc.) and cards(acquiring, issuing, back office).
- Ensures third level support.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager, EChannels and Enterprise Systems
Unicredit Bulbank
Sofia
02.2007 - 12.2008
- Leads team that is responsible for implementation of new banking applications, products and services in area of electronic channels (Mobile banking, web Banking, Electronic Banking, Utility etc.), cards(acquiring, issuing, back office ), Treasury, Compliance, HR, ERP.
- Ensures third level support.
Team Leader, Special Systems and Alternative Chann
HVB Bank Biochim
Sifia
08.2005 - 02.2007
- Leads and participates in projects, concerning implementation of new banking applications, products and services.
- Ensure second level support and help desk.
Senior Associate, Application Systems Departmen
HVB Bank Biochim
Sofia
05.2003 - 05.2005
- Participates in projects, concerning implementation of new banking applications, products and services.
- Ensure second level support and help desk. Communicating with business streams, supporting them in defining business requirements.
- Prepares functional specification. Defines test cases.
- Works in cooperation with Software development.
Expert, IT
CB Biochim
Sofia
12.2001 - 05.2003
- Requirements specification/conceptual design and development of:
Applications for regulatory and special reporting for BNB, analytical reporting for Head Office Divisions on the base of Dimension International and satellite applications data integration. - Specialized Applications Systems maintenance and support of Human Resources System, Mass Privatization Agency and interface with Central Depository, Government Securities and exchange market, Common Account Budget Electronic System Payments.
Expert System Administrator
CB Biochim - Branch Vitosha
Sofia
06.1995 - 12.2001
- System administrator of computer network and banking software.
Executive Manager
Euromak LTD
Sofia
05.1992 - 05.1995
- Import and export in cooperation with EURO-TECH INTERNATIONAL, NY, NY, USA.
Education
Postgraduate - Bank And Banking Management
University of National And World Economy
Sofia, Bulgaria 09.1995 - 06.1997
Master of Science - Data Measurement Equioment
Technical University
Sofia, Bulgaria 10.1985 - 07.1990
High School Diploma -
SMG
Sofia, Bulgaria 09.1979 - 05.1983
Skills
Staff Management
Project coordination
Strategic planning
Key Performance Indicators
Business process mapping
Operations management
Gap analysis
Test case scenarios
Project Management
SQL and databases
Teamwork and Collaboration
Flexible and Adaptable
Self-Motivated
Testing and Conversion Plans
Software Development Lifecycle
Timeline
Senior Manager, Digital Solutions
UniCredit Bulbank
04.2022 - Current
Senior Manager, Customer Solutions
Unicredit Bulbank
02.2020 - 04.2022
Senior Manager, Bank Information Systems
Unicredit Bulbank
11.2018 - 01.2020
Manager, Channels and Cards Systems
Unicredit Bulbank
12.2008 - 11.2018
Manager, EChannels and Enterprise Systems
Unicredit Bulbank
02.2007 - 12.2008
Team Leader, Special Systems and Alternative Chann
HVB Bank Biochim
08.2005 - 02.2007
Senior Associate, Application Systems Departmen
HVB Bank Biochim
05.2003 - 05.2005
Expert, IT
CB Biochim
12.2001 - 05.2003
Postgraduate - Bank And Banking Management
University of National And World Economy
09.1995 - 06.1997
Expert System Administrator
CB Biochim - Branch Vitosha
06.1995 - 12.2001
Executive Manager
Euromak LTD
05.1992 - 05.1995
Master of Science - Data Measurement Equioment
Technical University
10.1985 - 07.1990
High School Diploma -
SMG
09.1979 - 05.1983