Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Assitant Manager
Sanders Hotel
01.2024 - 03.2025
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Head Bartender
Sheen Falls Lodge 5***** Hotel
04.2023 - 12.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Closed out cash register and prepared cashier report at close of business.
Crafted special drink and cocktail menu items for seasonal offerings.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Events Team Coordinator
Tassino Eventi
11.2021 - 02.2023
Worked under pressure and met deadlines while maintaining composure in difficult situations.
Drove excellent guest service for events and conducted evaluations after completion.
Assisted event manager in achieving revenue goals set for events and catering.
Created, maintained and distributed event orders.
Head Bartender
Wand 50
03.2021 - 09.2022
Served high customer volumes during special events, nights and weekends
Recruited and trained new bartenders and barbacks to help maintain talented team.
Bar Manager
Cafe dei Portici
05.2017 - 01.2021
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
Crafted special drink and cocktail menu items for seasonal offerings
Took customer orders and capitalized on opportunities to sell special beverage and food options
Checked ID cards and verified bar guests were of legal age