Fluent in English and experienced in customer support, providing high-volume support via ticketing systems (Zendesk). Excellent problem solving skills, adaptable and able to learn technical systems easily. Basic understanding of FTP, DNS, HTML, PHP, MySQL, and email troubleshooting, and an eager willingness to learn more. Reliable team player with results driven focus and dedication to providing great service.
OSI model (Basics), Python(basics and fundamentals), Welding, Multitasking, Learning, Problem-solving, Adaptability/Flexibility, Customer support experience