Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
Reviewed paperwork to determine priorities and set schedules.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Shop Assistant
Telenor Bulgaria Ltd
Sofia
10.2019 - 07.2021
Completed daily tasks accurately and on-time to support shop needs.
Greeted customers entering store and offered assistance with requirements.
Checked incoming orders and organized new stock.
Remained calm and composed in tense situations involving angry or upset customers.
Office Administrator
Ivanina Trade Ltd
Sofia
10.2017 - 08.2019
Interacted with customers by phone, email, or in-person to provide information.
Reconciled account files and produced monthly reports.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Invoice Specialist
Baldaran Spring AD
Sofia
04.2017 - 09.2017
Onboarded new accounts, set up [Software] records and input accurate billing data.
Met accounting deadlines consistently with good organizational skills and sound scheduling practices.
Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
Prepared monthly and deliverable-based invoicing.
Shipping Coordinator
IA Trans Ltd
Sofia
04.2016 - 03.2017
Negotiated shipping contracts and rates to establish budget friendly agreements.
Oversaw warehouse crew stocking inventory and preparing loads.
Researched and identified potential new shipping vendors to explore options and acquire best rates.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.