Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yana Dimitrova

Yana Dimitrova

Senior Account Manager
Sofia

Summary

Experienced sales professional helping businesses all around Bulgaria and Europe.

If I can describe myself with three words: ambitious, loyal and a believer who is an achiever.

Overview

4
4
years of professional experience

Work History

Business Sales Executive

Yettel Bulgaria
04.2024 - Current
  • Presented and demonstrated product offerings to potential clients, effectively communicating value propositions and addressing any concerns.
  • Exceeded quarterly sales targets consistently, contributing to overall company growth and success.
  • Coordinated closely with internal departments such as finance, operations, and legal to ensure seamless execution of deals from start to finish.
  • Expanded client base by attending industry events, networking, and generating leads through cold calling efforts.

Senior Account Manager

A1 Bulgaria
01.2023 - 12.2023

• Initiated effective sales techniques and drove variety of deals between 10 000 and BGN500 000 contract revenue.

• Increased profits by more than 30 % in the department, through generating and maintaining relationships with Key accounts and effectively selling new products.

• Acquired more than 100 new customers, generating 20 % of team revenue.

• Networked at events and by phone to expand business profits and revenues.

• Researched potential clients and markets to prepare for appointments.

• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

Account Manager

A1 Bulgaria
06.2022 - 01.2023

• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications

• Closed over 150 % of targets in sales each month, including preparing contracts and processing order forms.

• Trained and developed new sales team associates in products, selling techniques and company procedures

Senior Account Manager

VIVACOM Vivacom
07.2021 - 06.2022

• Managed and supported sales team of 5 with matters such as customer complaints, queries and product specifications.

• Ensured company profits continued to grow by proactively upselling products and negotiating best prices for contracts.

Account Manager

VIVACOM Bulgaria
06.2020 - 06.2021

• Communicated with customers to immediately determine and resolve problems, avoiding escalation.

• Frequently visited customers to maintain positive and productive relationships.

• Identified prospective customers and evaluated market potential.

Education

Bachelor of Science - Finance And Accounting

University of World And National Economy
Sofia
04.2001 -

Master of Arts - Talent Program

City College, University of York
Sofia
04.2001 -

Skills

    Sales Presentations

    Relationship Building

    Business development and planning

    Account Management

    Client acquisition

    After-sales support

    Competitor Analysis

    Product Demonstration

Timeline

Business Sales Executive

Yettel Bulgaria
04.2024 - Current

Senior Account Manager

A1 Bulgaria
01.2023 - 12.2023

Account Manager

A1 Bulgaria
06.2022 - 01.2023

Senior Account Manager

VIVACOM Vivacom
07.2021 - 06.2022

Account Manager

VIVACOM Bulgaria
06.2020 - 06.2021

Bachelor of Science - Finance And Accounting

University of World And National Economy
04.2001 -

Master of Arts - Talent Program

City College, University of York
04.2001 -
Yana DimitrovaSenior Account Manager