Savina Bankova
London,Greater London
Summary
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Assistant manager
Le Montmartre
London, Greater London
01.2022 - 01.2024
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Collaborated with store manager, acting as reliable partner to manage and deliver on daily priorities.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Trained staff on best practices to achieve optimal productivity.
Education
A-Levels - Mathematics and Life Sciences
American College of Sofia
Sofia, Sofia-Capital 09/2014 - 06/2019
Bachelor of Science - Sport Medical Sciences
King's College London
London, United Kingdom 09/2020 - 06/2023
Master of Science - Physiotherapy
University of Roehampton
London, United Kingdom 01/2024 -
Skills
- SMART goal setting
- Conflict resolution
- Systems and automation applications
- Coaching leadership
- Commercial improvement planning
- Performance development planning
- Workforce development
- Democratic leadership
- Transformational leadership
- Financial management
- Project budgeting
- Operations oversight
- Revenue growth
Languages
English
Advanced (C1)
German
Intermediate (B1)
Italian
Beginner (A1)
Bulgarian
Native
Timeline
Assistant manager
Le Montmartre
01.2022 - 01.2024
A-Levels - Mathematics and Life Sciences
American College of Sofia
09/2014 - 06/2019
Bachelor of Science - Sport Medical Sciences
King's College London
09/2020 - 06/2023
Master of Science - Physiotherapy
University of Roehampton
01/2024 -
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